Appliances whether they are new or old tend to break down at the most inconvenient time. Recently my wife and I purchased a house in the Spokane Washington area and with the house came a new dishwasher, stove, microwave and we even lucked out with having new front loader washer and dryer for our laundry room. Saving money while at the same time getting the best deal we could possibly get was our goal. Having new appliances gave us the peace of mind that they would last for years to come. Then one day as we were watching TV, the dishwasher was turned on and started making a loud noise as if something was stopping a gear from moving. The sound was horrible and so I opened the dishwasher, looked inside and couldn’t find anything wrong. The jets were spinning freely and nothing was blocking the normal movements of the dishwasher.
After closing the dishwasher the sound eventually went away and the same noise we heard didn’t happen on a regular basis. This was a new appliance and so my wife and I thought there was nothing to worry about. It shouldn’t already be breaking, right?
A few weeks later and multiple washes done, the noise came back and wouldn’t go away no matter what I did. Luckily our appliances were new so we had a 1 year warranty on all parts and labor. We called a local appliance repair company in Spokane and asked them if they serviced our brand of washer. They didn’t but gave us a phone number of another company they knew would service our brand. I called up the company and told them what was happening and they sent a technician out the next day.
Once the appliance repair tech came, he took apart our entire dishwasher within seconds and knew exactly what the problem was. The motor of our specific washer tends to get jammed up and they burn out easily. If we had an older model of the dishwasher he said he would replace the motor right away if the problem continued, but with further examination of the dishwasher he found a plastic part had in fact gotten into the motor and was probably causing the noises we heard. Since the dishwasher was brand new and he couldn’t find where that part came from, he chalked it up as an extra part and a problem caused by the manufacturer of the dishwasher. This allowed us to fall under the warranty and the cost of the appliance repair tech was paid for by the dishwasher’s warranty.
Its important to get those warranty card mailed in because the warranty is free for the first year and you never know what might happen, just like what my wife and I experienced. Calling a qualified appliance repair technician is extremely important because they know exactly what to look for and will know of ‘known’ issues with the brand of appliance you have. Even if you are outside of your warranty, a simple fix to your broken appliance might be the difference of a few hundred or even a few thousand dollars in savings. A simple fix might cost $75, while a new appliance can cost between $300-$2000.